PRIVACY POLICY

Primus Ceramics, S.A. is committed to protecting the personal data of users of this website, in compliance with applicable national and European legislation, including Law no. 67/98 of 26 October and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).
In full alignment with GDPR and the protection of your privacy, this Privacy Policy explains how Primus Ceramics, S.A. collects, uses, and safeguards the personal data provided by website users.

Personal data collected

When navigating our website or interacting with Primus Ceramics, S.A. on social media, personal data may be collected through the use or activation of certain services or features. If you subscribe to our newsletter or complete an online form, only relevant and adequate data will be collected, limited to the purposes intended.
Data may also be collected from third parties (individuals or entities such as distributors, brand partners, or social media platforms) or through IT systems (such as cookies).

The types of data collected include:

• Contact data: name, email, phone number, address
• Browsing information: IP address, device type, pages visited, time spent
• Other data: any additional information voluntarily provided through forms or
  communications

Use of cookies

This website uses cookies for various purposes, including the collection of non- personal visitor data, with the aim of improving user experience and optimising navigation. For more details, please consult our Cookie Policy.

Purposes of data processing 

Personal data is collected and processed for the following purposes:

• User communication: to respond to information requests or customer support enquiries
• Marketing and promotions: to send newsletters, campaigns or other communications, with prior consent
• Service improvement: to analyse browsing data and optimise website performance and experience
• Legal compliance: to comply with legal obligations when applicable

Legal basis for processing

The processing of personal data is carried out under the following legal grounds:

• Consent: when users give explicit consent (e.g. newsletter subscription)
• Contract performance: to provide services or respond to enquiries
• Legitimate interest: to enhance our services and ensure the secure operation of the website
• Legal compliance: when necessary to meet legal obligations

Data sharing with third parties 

Primus Ceramics, S.A. does not share your personal data with third parties, except in the following cases:

• Service providers: companies providing services on our behalf (e.g. website hosting, email platforms)
• Legal requirements: when required by law or by competent authorities

User rights

In accordance with GDPR, users have the following rights regarding their personal data:

• Access: request a copy of the personal data held
• Rectification: correct or complete any inaccurate or incomplete data
• Erasure: request deletion of personal data, unless legally required to retain it
• Restriction of processing: request limitations in certain circumstances
• Data portability: receive your data in a structured, commonly used, and machine-readable format
• Objection: object to data processing for specific purposes

  To exercise any of these rights, please send your request to: geral@primusceramics.com

Data retention

Personal data is retained only for the period necessary to fulfil the purposes for which it was collected or to comply with legal requirements, while the user maintains an active registration.
Data will be deleted in accordance with applicable legislation, or upon request from the user.

Data security measures 

Primus Ceramics, S.A. applies appropriate technical and organisational measures to safeguard your personal data against unauthorised access, alteration, disclosure, or destruction, including regular IT security audits.
Although every effort is made to ensure protection, absolute security cannot be guaranteed.
We therefore recommend users take all necessary precautions when browsing online, such as regularly updating passwords and using secure (SSL-enabled) browsers.

Limitation of liability and website security 

Primus Ceramics, S.A. shall not be held liable for any damages arising from the correct or incorrect use of the website and its content, unauthorised access to the user’s systems, or infections caused by viruses or other malicious code.
While security measures are in place to protect the website, it is not possible to guarantee that files available for download are completely free of malware. Any personal data breach posing a risk to users’ rights will be reported to the relevant data protection authority.

More information:

For additional information regarding this Privacy Policy, please contact us at:
geral@primusceramics.com

Primus Ceramics, S.A. reserves the right to update or amend this Privacy Policy at anytime. Any changes will be published on this page.